Home>>Terms and Conditions

Terms and Conditions

Welcome to KetChat, the application that integrates with your WhatsApp Business account to act as a chatbot on your behalf. By using our service, you agree to the following terms and conditions.

Account Setup: You must link your WhatsApp Business account with KetChat to enable chatbot functionalities. It is your responsibility to ensure that the information provided during setup is accurate and that you have the necessary permissions to use the account in connection with KetChat.

Usage: The chatbot functionalities provided by KetChat are intended to assist you in managing communications with your customers. You must not use the service for any illegal or unauthorized purpose. Your use of the service must comply with all applicable laws and regulations.

Data Privacy: We take your privacy seriously and will handle your data in accordance with our Privacy Policy. We do not sell or share your information with third parties for their marketing purposes without your explicit consent.

Service Availability: We aim to provide a reliable and available service. However, we cannot guarantee uninterrupted access to the service, and there may be factors outside our control that may affect availability.

Liability: We are not liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your use of the service. This includes but is not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.

Amendments to Terms: We reserve the right to modify these terms at any time. Your continued use of the service after any such changes constitutes your acceptance of the new terms.

Termination: You are free to stop using the service at any time. We also reserve the right to suspend or terminate your access to the service if you are found to be in breach of these terms.

Contact Us: If you have any questions or concerns about these terms, please contact us at it.department@metasolutions.software.